Privacy Policy

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Returns

We want to make sure you get what is right for you and your family. Returning items that don't work for your family should be easy and stress-free. That's why we've made it easy to return items and take advantage of Sonlight's unmatched one-year money back guarantee.

Sonlight Curriculum Standard 6-Month Return Policy

Find out if you qualify for our Love to Learn, Love to Teach™ Guarantee. If not, the 6-Month Return Policy:

  • Applies to individual items and single subject packages (such as History, Bible, Reader, Read-Aloud, Language Arts, Science, Math, and similar packages).
  • Items must be returned in unused, resalable condition (i.e. no label stickers, not marked in nor on, binding unbroken, cover and pages unbent, and not scuffed, defaced nor worn; computer software must be unopened). Note: Some digital products are not returnable once downloaded.
  • You will receive a refund of your purchase price less a 10% handling fee for items returned in a resalable condition (does not include return shipping expenses).
  • Materials returned after six months or received by us in non-resalable condition will not receive a refund nor will we return these materials to you.

*Additional Note: If you're owed a refund but are still paying on your account, the refund amount will be applied to what you owe and the balance refunded to you.*

Learn how to return products here.

Damaged Items

If your shipment suffers any shortages, damages, etc., you must report them to us within THREE MONTHS of receipt to receive any credit.

If you return any materials, we guarantee within 10 BUSINESS DAYS of receiving your materials to transmit the appropriate credit to your credit card issuer or, if you paid via electronic or paper check, to place a refund check in the mail to you.

NOTE: Due to credit card agency policies, we are unable to grant requests for processing credit card refunds to new or different sources; for instance, we cannot apply credit to a different card from the one you used when you placed your order.

*Additional Note: If you're owed a refund but are still paying on your account, the refund amount will be applied to what you owe and the balance refunded to you.*

Cancellations and Changes

If you request us to cancel or change an order (including those with a payment plan option) after it has been accepted into our system, and if we are able physically to accommodate your request, we will charge you a handling fee of 5% of the value of the change request or $10, whichever is greater.

If you refuse delivery of an order you placed, you will incur a handling fee of 10% of your order total or $10, whichever is greater. We cannot make any changes to an order, including the payment plan option, once it has been shipped from our warehouse.

Exchanges

Currently, our system cannot process exchanges on orders currently paying on a Payment Plan.

Warranties

  • Sonlight Curriculum, Ltd., makes no warranties of any kind concerning the fitness of its materials to meet any educational or legal requirements. The responsibility for meeting practical and legal educational requirements rests solely with the consumer.
  • We strongly urge our customers to invest the time necessary to become familiar with the controlling laws concerning home education in their community. Information on this subject can be found on the web at http://www.hslda.org/ and Center for Homeschool Liberty.
  • Sonlight Curriculum, Ltd., does not, and does not claim to, have control over the content or advertising practices contained in the books, magazines, periodicals, or other printed and electronic materials that are not created by Sonlight Curriculum, Ltd., but are used or referenced in our programs. Sonlight Curriculum, Ltd., does not necessarily endorse or condone the content or advertising practices of other publishers.

The best way to find out if Sonlight is approved for homeschool in your state is to call your State Board of Education. We strongly urge our customers to invest the time necessary to become familiar with the controlling laws concerning home education in their community. Information on this subject can be found on the web at www.hslda.org and Homeschool Legal Advantage.

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