Privacy Policy

We've updated our Privacy Policy to comply with the European Union's GDPR mandate. By continuing to use sonlight.com you will be agreeing to the website Terms of Use, the Privacy Policy and the Use of Cookies while using the website. Click Accept to let us know you accept these terms and policies. Please contact us with any questions you may have. Thank you!

Accept & Close

Return Instructions

If we made a mistake with your order, if anything arrived damaged, or if you have questions please contact us before making your return. Need to make a return? Please use the following steps (click a step to view it):

Step 1. Review Sonlight's Return Policy

Love to Learn Guarantee

(details here)

You have a year to return your All-Subjects Package or History / Bible / Literature Package for a refund.

  • One year from date of purchase
  • Does not include shipping
  • Materials scheduled after Week 18 must be unused & resalable

6-Month Return Policy

If your order is not covered by the Love to Learn Guarantee, you can return items within 6-months of purchase.

  • Items must be in unused, resalable condition.
    • without markings, broken bindings, label stickers, any scuffs or other wear
    • computer software must be unopened
  • You will receive a 90% refund (not including shipping).

Return Details

Materials returned outside the above conditions will not receive a refund nor will we return these materials to you.

Refunds will be processed within 10 business days of receipt.

  • Credit card purchases will be refunded to that same card as per credit card company policies.
  • Check and e-check refunds will be mailed to you. (Checks take an additional 3-5 business days to make and mail out.)

If you are still paying on your account with a payment plan, your refund will be applied to what you owe and the balance refunded to you. (Refunds for payment plans take an additional 3-5 business days to process.)

Step 2. Follow These Steps

  1. Do not include credit card information with your return.
  2. Pack your box:
    • Use a new box of the right size.
    • Lay materials flat.
    • Pack CDs, Binders, and Science Supply Kits on top of books.
    • Use lots of packing material — not newspaper as the ink can damage items.
    • Clearly print your name & address on the outside of the box.
    • Attach the "Return Label" (found in top lefthand corner of your packing slip) to the outside of the box.
  3. Insure your package when you ship it to Sonlight. If your package is lost or damaged in transit, we cannot give you a refund or return the items to you.
  4. International customers: Please write a clear description of the goods being returned [i.e. Textbooks-Educational Materials]. State on the commercial invoice US Goods Returned and include HTS# 9801.00.10

DO NOT SEND CREDIT CARD / PAYMENT INFORMATION. We likely have your accurate billing information in our system. If we don't, contact us or we will can contact you directly.

We are unable to process exchanges or new orders with your return.

Step 3. Complete Your Return Online

Simply select the appropriate order number from your automated returns page. Choose the item(s) you wish to return and follow the prompts from there.


Are you returning Rosetta Stone? Please get your deactivation ticket number below before you proceed.


Rosetta Stone® Deactivation within the 30-day guarantee

Rosetta Stone® requires your email address to deactivate your language program.

Please note: Because Rosetta Stone is a subscription product, your Love to Learn Guarantee will only cover a return after 30 days if your subscription has not been initiated.

X
Get a FREE Timeline Book! Now through May 31st.*
*Restrictions Apply.
Learn More
X
It's feeling like summer... Celebrate with 20% off electives!*
*Restrictions Apply.
Shop Now
X
LAST CALL: 20% off electives & FREE Standard Shipping.*
*Restrictions Apply.
Shop Now
X
Order today. Take 6 months to pay & get Sonlight at the lowest prices of the year!*
*Restrictions Apply.
Shop Now
X
LIMITED TIME! Claim your free Instructor's Guide Assembly.*
*Offer expires 6/19/19. Restrictions Apply.
Shop Now
X
Lowest price guarantee + 6mo. payment plan. Order your curriculum by June 30.
*Restrictions Apply.
Shop Now
X
Got your curriculum? Prices increase Monday! (+ a 6mo. payment plan!)
*Restrictions Apply.
Shop Now
X
FINAL HOURS TO SAVE: Prices increase tomorrow! Order your curriculum by midnight.*
*Restrictions Apply.
Shop Now
X
EXTENDED 24 HOURS ONLY! Buy Today. Take 6 Months to Pay!*
*Restrictions Apply.
Shop Now